Effective Date: March 1, 2026
Last Updated: February 27, 2026
Vigilant Medical Solutions, LLC (“Company,” “we,” “us,” or “our”) operates the Guardian Vitals platform, including all associated websites, mobile applications, and services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Service.
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We may collect the following information that you voluntarily provide:
Account Information: Name, email address, phone number, professional credentials, hospital or facility affiliation, and login credentials when you create an account or register for the Service.
Professional Information: Medical license information, role, department, and facility details necessary to verify authorized use of the platform.
Communication Data: Information you provide when you contact us for support, submit feedback, or otherwise communicate with us.
When you use the Service, we may automatically collect:
Device and Usage Data: Device type, operating system, browser type, IP address, access times, pages viewed, and interactions with the Service.
Log Data: Server logs that record activity on the Service, including error reports and performance data.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain session information, remember preferences, and analyze usage patterns.
Guardian Vitals transmits and displays vital sign data in real time for use by authorized healthcare professionals. We process this data strictly as a service provider to healthcare institutions.
Important: We act as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA) when handling Protected Health Information (PHI). Our handling of PHI is governed by Business Associate Agreements (BAAs) with covered entities, not solely by this Privacy Policy.
We use the information we collect to:
We do not sell your personal information. We may share your information in the following circumstances:
With Healthcare Institutions: We share information with hospitals, surgery centers, and other facilities that have authorized your use of the Service, as necessary to deliver the Service.
With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, customer support, and communication delivery. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
For Legal Compliance: We may disclose information when required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
With Your Consent: We may share information for any other purpose with your explicit consent.
We implement administrative, technical, and physical safeguards designed to protect the information we collect. These measures include encryption of data in transit and at rest, access controls, audit logging, regular security assessments, and incident response procedures.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections appropriate for healthcare data.
Guardian Vitals is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act. We enter into Business Associate Agreements (BAAs) with covered entities whose data we process and maintain safeguards consistent with the HIPAA Security Rule.
If you are a covered entity or business associate and need to execute a BAA, please contact us at the address below.
We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations. When information is no longer needed, we securely delete or de-identify it in accordance with applicable regulations.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.
Note: Rights related to Protected Health Information (PHI) are governed by HIPAA and should be directed to the applicable covered entity (your healthcare institution).
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.
The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page and, where required by law, provide additional notice. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Vigilant Medical Solutions, LLC
Email: justin@guardianvitals.com
Website: guardianvitals.com
© 2026 Vigilant Medical Solutions, LLC. All rights reserved.
